Privacy Policy
Last Updated: June 18, 2024

At Dermestidarium, LLC DBA Rest Well Pet Memorials ("we," "our," "us"), we prioritize confidentiality and privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information concerning SMS (Short Message Service) messaging through 10DLC to enable effective communication between our staff and clients.

1. Information We Collect
When you opt-in to receive SMS messages from us, we may collect the following types of information:
a. Personal Information:
Phone number
Email address (if provided)
Physical address (if provided)
Relevant information needed to discuss services

b. Message Data:
The content of SMS messages sent and received
Delivery status of SMS messages
Interaction data related to SMS messages

2. How We Use Your Information
We use the collected information strictly for service management and communication purposes, specifically for:
a. Communication:
Providing service updates and essential information via SMS
Responding to client inquiries and delivering necessary support
b. Service Improvement:
Understanding and analyzing the use of our SMS services
Improving communication methods to better serve clients
c. Legal Compliance:
Complying with applicable laws and regulations
Responding to lawful requests and legal processes

3. Sharing Your Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will not rent or sell your Personal Information to other companies or individuals, unless we have your consent. We may use or disclose such information in any of the following limited circumstances:
a. We have your consent.
b. We provide such information to trusted businesses or persons for the sole purpose of processing Personal Information on our behalf. When this is done, it is subject to agreements that oblige those parties to process such information only on our instructions and in compliance with this Policy and appropriate confidentiality and security measures. If the third party fails to comply with our terms, Dermestidarium, LLC is not accountable in any way for any liability or reimbursement.
c. We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights, or the legal rights of others, or defend against legal claims.
d. We believe it is necessary to share Personal Information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.
e. We transfer Personal Information about you if Dermestidarium, LLC is, or its assets are, acquired by or merged with another company.

4. Security of Your Information
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Children and Intended Audience
The Messaging Service is not intended for children under 13, and we do not knowingly collect information from children under the age of 13.
Children aged 13 or older should not submit any Personal Information without the permission of their parents or guardians. By using the Messaging Service, you are representing that you are at least 18, or that you are at least 13 years old and have your parents’ permission to use the service.
We requires that users of the Messaging Service be limited to US residents only.

6. Retention of Information
We retain your Personal Information for as long as you participate in the Messaging Service or as needed to comply with applicable legal obligations. We will also retain and use your Personal Information as necessary to resolve disputes, protect us and our customers, and enforce our agreements.

5. Choices and Controls
Consent to receive text messages is not a condition of any purchase or service agreement. You can opt-out of receiving further text messages via the Messaging Service by responding to any of our text messages with any of the following replies: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT.

6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised policy on our website. We encourage you to review this Privacy Policy periodically.

7. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at, or 503-395-7716.